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Joy Cardin
from Thursday, June 14, 2012 at 6:00 AM
According to a new survey, 83 percent of Americans say they have experienced uncivil behavior in their lives, with most instances happening while driving. Joy Cardin's guest discusses why rudeness is on the rise, how we can deal with someone's bad behavior, and how we can become friendlier people. Survey: http://wpr.org/r/?737 Guest: Jacqueline Whitmore, etiquette expert and founder, Protocol School of Palm Beach, Florida. Author, "Poised for Success: Mastering the Four Qualities That Distinguish Professionals." www.etiquetteexpert.com.

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