Issue of health care access hits close to home in western Wisconsin

Cathy Tepaske calls Augusta the kind of small town where “everybody knows everybody.”  

Tepaske has lived in the tight-knit community of just over 1,500 for about 30 years, chairs the local Industrial Development Corporation and is married to the mayor. Many residents see the doctor at the local clinic, she said, and have for years.

That is, until it abruptly closed earlier this year. Hospital Sisters Health System and Prevea announced a “complete exit” from Western Wisconsin in January, which included closing two hospitals and 19 clinics, including Augusta’s. Tepaske says the town was “shell shocked.”

“We knew these people, not just as the front desk receptionist or the nurse that took care of us, but we knew them, we knew their families, we knew where they lived,” she said. 

Health care a ‘very personal’ issue, despite not rising to the top of polls 

According to a recent report by the health care consulting firm Chartis, more than 400 of America’s rural hospitals are vulnerable to closure. Experts say rural residents also face obstacles like longer drives and less access to specialty care. 

This election year, WPR has been asking people across the state what they want candidates to be talking about as they compete for votes. Several audience members said health care access in rural areas should be part of the conversation. 

But health care isn’t an issue that’s top-of-mind for many Wisconsin voters in this year’s election. In the latest Marquette University Law School poll, only 5 percent ranked it as their top priority.

Tom Oliver is a professor of population health sciences at the University of Wisconsin-Madison. He said it’s not that health care isn’t important to voters, it just doesn’t always make for the best talking points and political ads. 

“There’s a lot of health issues out there, just not the things that grab everybody’s attention and that people want to funnel billions of dollars behind into a whole campaign,” he said. 

Access to quality health care in rural areas isn’t a new issue, he said. It’s something elected officials have worked to improve for decades. Still, he said the solutions are often too complex for voters to really connect with. 

“It may be very personal in a lot of ways, but it doesn’t get to the top of most voters’ election lists,” he said. “The hope for something better doesn’t quite compete with the threat of something being taken away.”

Local candidates weigh in  

But health care is top of mind for voters in places affected by the closures, said Democratic state Rep. Jodi Emerson. She’s running for another term in the district that includes the Augusta clinic. 

“People are struggling to get a new doctor if their primary care doctor was in one of the clinics that closed,” she said. “People are having to wait a really long time to get in for just basic medical care.” 

Emerson believes expanding Medicaid would help address the problem. Wisconsin is one of just 10 states that haven’t accepted this federal funding. She also would direct more funding toward higher education training for health care employees, she said. 

Emerson’s Republican opponent Michele Skinner didn’t respond to requests for an interview. But, in a written response to WPR’s candidate survey, she said she would focus on increasing competition rather than expanding Medicaid. 

Augusta’s grassroots effort to save its clinic  

In Augusta, Tepaske and others worked hard to find a way to re-open their clinic. They papered the town with banners, posters and yard signs that said, “Save our family clinics.” They contacted their elected officials and sent dozens of letters to health care companies. 

“We wanted to make sure that all of the people here — those seniors, those children, those pregnant women, those families, all of those people — had access to health care,” she said. 

Eventually they found NorthLakes Community Clinic. The group is re-opening the clinic, and even hired the same doctor who worked there before the closure. 

NorthLakes is a federally-qualified Community Health Center that operates clinics across the northern half of the state. They offer a variety of medical services, including primary care, behavioral health, dental, chiropractic and certain therapies. And they accept Medicare and Medicaid patients and offer a sliding scale fee based on patients’ income. 

The Augusta clinic will offer primary care and a new behavioral health therapist. Nurse practitioner Tina Opelt said she’s particularly excited about bringing this added service to Augusta. 

“I feel it’s at the very top of the list of health needs in rural America,” she said. “It’s everywhere, but especially in rural America.”

NorthLakes CEO Reba Rice said Augusta is thrilled to have the clinic back. They even made new yard signs that say, “Welcome, NorthLakes.” 

“They really were like, ‘This is our community, and we deserve health care and we’re going to get it,’” she said.  

Still, Rice says it’s going to take both sides of the political aisle to get better health care access for all rural communities, and that’s what she hopes to see candidates talking about heading into November. 

“I think trying to work together is what is going to make it,” she said. “If we’re going to make any headway, we have to do it together. We can’t be one party or another party trying to solve it.”